Welcome to Community Care Plan (CCP)!

We are owned by Broward Health and Memorial Healthcare System, and our mission is to provide healthier communities. That mission starts with you!


As a new member, we want to connect with you in the first month that you join our plan. We want to help you learn more about your plan and benefits, find doctors or specialists, and get access to your medical records.


If you have not talked to our Member Welcome Team, please call them at:


If you have talked to our Member Welcome Team but still need to make a change to your:

  • Name,
  • Address, or
  • Primary Care Provider (PCP)

Call our Member Services Team at:

(For All Members)


For other important phone numbers, visit our Important Contacts page.

Access Your Medical Records, Make Appointments, Refill Prescriptions, etc.

As a CCP member, you have access to our secure member portal called MyChart. This portal is available from your computer or your phone. With MyChart, you can:

  • Request changes to your Primary Care Provider (“PCP”)
  • Order a new ID card
  • Check test results
  • Complete Health Questionnaires
  • Connect with our Member Services team

Sign up for MyChart today by using the form on our Contact Us page.

Help Us Find the Best Programs and Services for You

To help you live a healthy life, please fill out the Health Risk Assessment (HRA). This survey only takes a few minutes. Your answers will be kept private, but they will help our nurses find the best programs and services for you.

  • If you need help filling out the survey, please call our Member Services Team.
  • To view, download, or print the survey, please visit our Documents & Forms page.
  • If you want to complete the survey online, it is available on MyChart any time.

Earn Rewards for Taking Care of Yourself and Your Family

Did you know that you can get rewards from CCP if you take steps to stay well? You can earn gift cards for completing exams, tests, and programs from our Healthy Rewards program. To learn more, visit our Healthy Rewards page.

Contact our Member Welcome Team

You can reach our new Member Welcome Team Monday-Friday 8:00am - 7:00pm by:  

               Phone      1-866-384-2926 TTY / TTD 1-855-655-5303
                   Email:             ccp.customersvc@ccpcares.org


View, download, and print the member handbook with your plan benefits

Search for doctors and providers, view, download, or print a list of in-network doctors and providers

Contact information for Community Care Plan

List of important phone numbers and websites

Access Your Medical Records, Make Appointments, Refill Prescriptions, etc.

Review, download, or print a to-do list for new members

Review questions often asked by new members

Learn about community events and health topics

Read our member newsletter. A new copy is available every other month.

  • Health Tips and Community Events

Follow us on our social media channels