About Community Care Plan
About Community Care Plan
Community Care Plan is Owned by Large, Well-Respected Hospitals
Community Care Plan, the health plan with a heart, was created in 2000 as South Florida Community Care Network, and is owned by two Florida health care leaders: Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).
Our health plans go beyond doctor visits. They cover a wide range of health and medical benefits and offer an excellent choice of providers and community resources to help overall well-being. Our team also works hard to provide personal and exceptional customer service.
WHO WE ARE OWNED BY
WHO WE COVER
We serve 145,000+ members in Medicaid, Florida Healthy Kids, self-insured employee health plans, and uninsured programs (managed by SydCura, our third-party administration division).
WHAT WE DO
MISSION
To promote healthier communities.
VISION
Be the driving force to ensure that every community has access to high-quality, affordable health care.
PRINCIPLES OF EXCELLENCE
Community Care Plan’s Core Principles of Excellence represent the foundation of our vision to transform the health care experience.
QUALITY
Improve clinical excellence to exceed industry standards and customer expectations.
CUSTOMER SERVICE
Provide an excellent experience and superior services to our customers.
COMMUNITY
Develop preeminent community partnerships to meet the health and social needs of our enrollees.
PEOPLE
Create a values-driven culture that attracts, retains, and promotes the best and brightest people, who are committed to CCP’s mission and vision.
FINANCE
Achieve financial results through the provision of quality health care services, provider relationships, community partnerships, new technology, and investment in the organization.
GROWTH
Promote growth to enhance and sustain excellence in service delivery and to support infrastructure improvements.
Our Fundamental Behaviors
At Community Care Plan, our Fundamental Behaviors guide how we work and interact with others. These values help us create a caring and supportive environment.
- Do the Right Thing, Always
- Show People You Care
- Make It Happen
- Honor Commitments
- Embrace the Lessons
- Wildly Celebrate Success
HOW WE IMPACT
25 Years serving Medicaid recipients in Florida in 2025
Florida’s first and longest-standing Provider Service Network (PSN)
21 of 25 Stars for Quality Care – Medicaid Health Plan Report Card
95% Medicaid members satisfaction rating for call center quality (2023)
96.6% Provider satisfaction rating with timeliness of claims payments (2024)
$250K contributions or sponsorships to 25+ community organizations throughout Florida
400+ new events and 120+ resources added to our virtual community resource center (HEART)
225+ total community partners
LEADERSHIP
Jessica Lerner
President and
Chief Executive Officer
Nicole Griffin
Vice President and
Chief Compliance and
Privacy Officer
Jason Grynbaum
Senior Vice President
and Chief Financial
and Strategy Officer
Justin Marshall
Senior Vice President and
Chief Legal Officer
Leon Mink
Senior Vice President and
Chief Information Officer
Lupe Rivero
Senior Vice President and
Chief Business Development Officer
Victoria Tuffy
Vice President and
Chief Human Resources Officer
Miguel Venereo, MD
Senior Vice President and
Chief Medical Officer
Ken Walters
Senior Vice President and
Chief Operating Officer
ACCREDITATION
The National Committee for Quality Assurance (NCQA) has awarded South Florida Community Care Plan Network (dba Community Care Plan) an accreditation status of Accredited for service and clinical quality that meets NCQA’s rigorous requirements for consumer protection and quality improvement.
Community Care Plan is also accredited by the Accreditation Association for Ambulatory Health Care as a Health Plan.
Community Care Plan is a managed care plan with a Florida Medicaid contract in Brevard, Broward, Charlotte, Collier, Desoto, Glades, Hendry, Indian River, Lee, Martin, Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Sarasota, Seminole, and St. Lucie counties.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.
Community Care Plan is a health care plan for Florida Healthy Kids in Broward, Indian River, Martin, Miami-Dade, Monroe, Okeechobee, Palm Beach, and St. Lucie counties.