See a health care provider from your computer tablet or smartphone – anytime, anywhere.
The Department of Health and Human Services describes telehealth (also known as telemedicine) as the use of electronic information and telecommunication technologies to offer care when your child and their doctor aren’t in the same place at the same time.
Telehealth helps you connect to a health provider from home or anywhere to get the quality care your child needs.
When you can’t take your child to the doctor, telehealth is a way to keep your child healthy.
All doctors are licensed and are available in the following specialties:
Find out if your child’s doctor offers telehealth.
More and more doctors are offering telehealth to help care for their patients. To find a doctor who offers telehealth, try these options:
Reach out to your doctor.
Many Community Care Plan providers offer telehealth services. Contact your child’s doctor for more information.
Use Teladoc.
Teladoc is a telehealth service offered by Community Care Plan to treat non-emergency issues (allergies, flu, eye issues, sinus infections, rashes, sore throat, and more).
Teladoc provides virtual visits or care with a licensed doctor from a smartphone or computer 24 hours/day, seven days/week.
For more information or to sign up, visit Teladoc.com.
Virtual appointments may be new to you and your child. It may be their first time seeing a doctor through a screen.
Here is what you will need and some tips to keep in mind before your visit:
Need Help?
If you need help, please call our member services team at
1-866-930-0944 or TTY/TDD at 711.
Urgent Care is not Emergency Care. Urgent care is when care is required within twenty-four (24) hours to prevent the condition from becoming an emergency. It must be provided within twenty-four (24) hours of the request. Know where the closest urgent care center for this type of care is located. Urgent care centers are often open late and on weekends.
Find the closest Urgent Care center by visiting our Provider Directory.
If you need help finding an Urgent Care center, please call
CCP Member Services 1-866-930-0944.
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