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Read the Welcome Letter and Privacy Notice provided in the welcome Kit that was sent to you by mail.
Fill out the Medical release form mailed to you in your welcome kit. Please, return it with the free, postage-paid, self-addressed envelope.
Review the ID card in the Welcome Kit. Make sure your name, date of birth, and Primary Care Provider (PCP) information are correct. Put your ID card in a safe place.
Complete our Health Snapshot and get a $15 - $20 reward. Fill out the paper form in the welcome kit and get a $15 reward. Fill it out online on our Health Snapshot webpage and get a $20 reward.
Contact our Welcome Team if any of your information on your ID card is not correct. Call us at 1-866-384-2926, TTY / TTD 711 or email us at Welcome@CCPCares.org.
Call your PCP and make an appointment if you have not had your annual check-up in the last year.
Our Welcome Team will call you to help you learn about your benefits, change your PCP, and much more. If you have not had a call from us within two weeks of joining Community Care Plan, please call us at 1-866-384-2926, TTY / TTD 711.
This information is available for free in other languages. Please contact Member Services at 1-866-899-4828, TTY / TDD 711. Monday through Friday from 8:00 am to 7:00 pm EST.
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