The Health Care District of Palm Beach County has ended the District Cares program as of December 31, 2025. For questions, members and providers may call 561-642-1000 or visit one of the Health Care District’s community health centers for care options.

Claims Processing

  • All claims must be submitted electronically
  • Clearinghouse: Availity
  • Payer Name: Community Care Plan (Palm Beach Health District)
  • Payer ID: PBHD1 (the last digit is the number one)
  • Claims Registration: www.Availity.com

Online verification of claim status:

Claims appeals must be submitted electronically via PlanLink. For third party billing companies with no PlanLink access, use the CCP Request for Reconsideration Form available at www.ccpcares.org.

YOU'RE ABOUT TO LEAVE CCPCARES.ORG

You are being directed to a page outside of Community Care Plan. We are not responsible for the content or security on external sites.