Important Contacts

Community Care Plan
1643 Harrison Parkway
Building H, Suite 200
Sunrise, Florida 33323 
Provider OperationsMember Services
Phone:1-855-819-9506
Email:ccp.provider@ccpcares.org
Phone:1-866-899-4828
Claims/Billing
Electronic Claims:
Community Care Plan (CCP)
Availability Payer Identifier: 59065
Claims with attachments should be mailed to::
CCP Claims Department
PO BOX 841309
Pembroke Pines, FL 33084
Claim Appeals
Electronic Claim Appeals:
Via PlanLink provider portal
https://PlanLink.ccpcares.org
Faxed Claim Appeals:
Fax (954) 417-7187 with complete information
and Provider Claim Appeal Form
Timely submission requestClaims Inquiries
180 days from date of service or dateTelephone: 1-866-899-4828
Prior authorization inquiriesFraud & abuse hotline
Telephone: 1-866-899-4828Telephone: 1-888-419-3456
Web portal- Plan link
http://planlink.ccpcares.org/
Vendors
PharmacyPrime Therapeutics 1-800-424-7897
DMECoastal 1-833-204-4535
Home HealthCoastal 1-833-204-4535
PT, OT, STHealth Network One (HN1) 888-550-8800
option 2
VisionSouth Florida Vision / 1-877-296-1299
TransportationModivCare 1-866-306-9358
Provider Resource Guide
Provider Resource Guide
Community Care Plan
1643 Harrison Parkway
Building H, Suite 200
Sunrise, Florida 33323 
Provider OperationsMember Services
Phone:1-855-819-9506
Email:ccp.provider@ccpcares.org
Phone:1-866-930-0944
Case ManagementDisease Management
Phone:1-866-930-0944Phone:1-866-930-0944
24-hour Nurse Helpline
Phone:1-855-541-6404
Claims/Billing
Electronic Claims:
Community Care Plan (Healthy Kids)
Availity Payer ID: FHKC1
Claims with attachments should be mailed to: CCP Claims Department
PO BOX 841209
Pembroke Pines, FL 33084
Claims/Billing
Electronic Claim Appeals:
Via PlanLink provider portal
https://PlanLink.ccpcares.org
Faxed claim appeals
Fax (954) 417-7187 with complete information
and Provider Claim Appeal Form
Claim Timely FilingClaims Inquiries
180 days from date of service or datePhone:1-866-930-0944
Prior Authorization InquiriesFraud & Abuse Hotline
Phone:1-866-930-0944Phone:1-888-419-3456
Web Portal- Plan LinkTranslation Services
http://planlink.ccpcares.org/Phone:1-866-930-0944
Vendors
PharmacyMagellan Pharmacy Solution  1-800-424-7906
DMECoastal Care Services, Inc. 1-833-204-4535
Home HealthCoastal Care Services, Inc. 1-833-204-4535
PT, OT, STHealth Network One (HN1) 1-888-550-8800
Vision
20/20 EyeCare Network 1-877-296-1299
TransportationModivCare 1-866-430-0570

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