Case Management Programs
We’re Here to Help You Stay Healthy
Our Case Management programs are free and give you extra help to take care of your health. If you have a serious health problem, are pregnant, or need help after a hospital stay, we have a team ready to support you.
Case Management
What is Case Management?
Case Management means you get help from a nurse or social worker who works with you and your doctor. They help you:
- Set up doctor visits
- Learn about your health
- Get ready to leave the hospital
- Find services like food, housing, or medical equipment
Feel better and stay on track with your care
You can join or stop the program anytime. It’s your choice.
What is Case Management?
Case Management means you get help from a nurse or social worker who works with you and your doctor. They help you:
- Set up doctor visits
- Learn about your health
- Get ready to leave the hospital
- Find services like food, housing, or medical equipment
Feel better and stay on track with your care
You can join or stop the program anytime. It’s your choice.
Programs We Offer
We have different Case Management programs to help with different needs:
- Transplant Case Management – Help before and after an organ transplant
- Long-Term Care Transitions – Help when moving from a nursing home or hospital back to your home
- NICU Case Management – Support for parents with babies in the Neonatal Intensive Care Unit
- Medically Complex Pediatric Case Management – Help for children with serious or many health problems
- Complex Case Management – For people with many health problems. We help you manage your care and feel better. To join, you must meet certain criteria.
- Maternity Case Management – For pregnant members. We help you before and after your baby is born. We make sure you get the care you need.
- Care Coordination – Helps you connect all the care you need. If you see many doctors or take a lot of medicine, we help make sure everything works together. We also help with things like housing, food, or transportation.
We have different Case Management programs to help with different needs:
- Transplant Case Management – Help before and after an organ transplant
- Long-Term Care Transitions – Help when moving from a nursing home or hospital back to your home
- NICU Case Management – Support for parents with babies in the Neonatal Intensive Care Unit
- Medically Complex Pediatric Case Management – Help for children with serious or many health problems
- Complex Case Management – For people with many health problems. We help you manage your care and feel better. To join, you must meet certain criteria.
- Maternity Case Management – For pregnant members. We help you before and after your baby is born. We make sure you get the care you need.
- Care Coordination – Helps you connect all the care you need. If you see many doctors or take a lot of medicine, we help make sure everything works together. We also help with things like housing, food, or transportation.
How The Programs Help you
When you join a Case Management program, you can:
- Talk with a nurse or care team
- Get help setting up visits and taking medicine
- Learn about your health
- Find services in your community
- Feel more supported between doctor visits
When you join a Case Management program, you can:
- Talk with a nurse or care team
- Get help setting up visits and taking medicine
- Learn about your health
- Find services in your community
- Feel more supported between doctor visits
How to Join or Leave a Program
You may be able to join if:
- You are pregnant
- You have a serious or long-term health condition
- You are getting ready to leave the hospital
- Your doctor or our plan thinks you may need help
To join a program:
- Call us at 1-866-899-4828
- Talk to your doctor
- Tell your case manager
To stop the program:
- Call us at 1-866-899-4828
- Tell your case manager you want to leave the program.
You may be able to join if:
- You are pregnant
- You have a serious or long-term health condition
- You are getting ready to leave the hospital
- Your doctor or our plan thinks you may need help
To join a program:
- Call us at 1-866-899-4828
- Talk to your doctor
- Tell your case manager
To stop the program:
- Call us at 1-866-899-4828
- Tell your case manager you want to leave the program.
Questions? We’re Here for You
If you have questions or would like to learn more, please call us at 1-866-899-4828.
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