Important Contacts

For Help With:Contact:
Contacting Medicaid/DCFMedicaid/DCF at 1-866-762-2237 or www.myflfamilies.com
Dental benefits

Your dental plan is assigned to you by Medicaid. Call:

  • Denta Quest at 1-888-468-5509 or
  • Liberty at 1-833-276-0850

If you are unsure of what dental plan Medicaid has assigned to you, please call DCF or our Member Services Team at 1-866-899-4828.

Durable Medical Equipment SuppliesWe have many providers who can assist you. Call our Member Services at 1-866-899-4828 or visit providerdirectory.ccpcares.org/mma to search for Durable Medical Equipment Suppliers nearest to you.
Pharmacy benefitsPrime Therapeutics at 1-800-424-7897 or www.magellanrx.com
Transportation to or from an appointmentCall ModivCare’s reservation line at 1-866-306-9358 or visit modivcare.com/
Virtual Care or telehealth
(Save time and get treated by a doctor from your phone or computer)
Teladoc at 1-800-835-2362 or www.teladoc.com/
Vision benefitsiCare Health Solutions at 1-877-393-2272 or www.our2020.com
For any other questions or services, call our Member Services Team at
1-866-899-4828 TTY / TTD 711 (Monday-Friday 8:00 AM -7:00 PM) or feel free to email us at CCP.CUSTOMERSVC@ccpcares.org.

 

Community Care Plan is a managed care plan with a Florida Medicaid contract in Brevard, Broward, Charlotte, Collier, Desoto, Glades, Hendry, Indian River, Lee, Martin, Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Sarasota, Seminole, and St. Lucie counties.

 

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.

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