Who We Are Owned By

Community Care Plan Is Owned by Large, Well-Respected Hospitals

Community Care Plan, the health plan with a heart, was established in 2000 as South Florida Community Care Network, and is owned by Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).

We strive every day to positively impact the health and wellness of those we serve, by providing them with local access to a high standard of health care and community resources. Our health plans cover a wide range of health and medical services and offer an excellent choice of physicians and other benefits that help enrollees get and stay healthy.

How We Impact

52,768

Adult and Child Preventive Visits

93%

Members felt they were treated with respect by CCP

99.6%

Providers would recommend CCP

Member Stats:

18

SECONDS

Average speed of answers

1

BUSINESS DAY

For onboarding new members

78%

YEAR-OVER-YEAR INCREASE

Of completed Health Risk Assessments (HRA)

181,887

MEMBER CALLS

Answered

Provider Stats:

55+

PROVIDER ORIENTATION TRAINING SESSIONS

Developed and conducted for new lines of business

9

PROVIDER WEBINAR EDUCATION SESSIONS

Created and deployed, which are also available on the CCP website

92%

ATTENDANCE IN CUSTOMER SERVICE TRAININGS

By Provider Operations and Member Services team members

976%

INCREASE IN PROVIDER PORTAL ADOPTION

As result of expanded communications and training

What We Do

MISSION

To promote healthier communities.

VISION

Be the driving force to ensure that every community has access to equitable, high quality affordable healthcare.

Principles of Excellence

In order to achieve excellence in serving our community, Community Care Plan’s Core Principles of Excellence represent the foundation of our vision to transform the health care experience. These include:

QUALITY:

Improve clinical excellence to exceed industry standards and customer expectations.

CUSTOMER SERVICE:

Provide an excellent experience and superior services to our customers.

COMMUNITY:

Develop preeminent community partnerships to meet the health and social needs of our enrollees.

 
PEOPLE:

Create a values-driven culture that attracts, retains, and promotes the best and brightest people, who are committed to CCP’s mission and vision.

FINANCE:

Achieve financial results through the provision of quality health care services, provider relationships, community partnerships, new technology, and investment in the organization.

GROWTH:

Promote growth to enhance and sustain excellence in service delivery and to support infrastructure improvements.

Leadership

Jessica Lerner

President and
Chief Executive Officer

Ken Walters

Senior Vice President and
Chief Operating Officer

Susan Mansolillo

Senior Vice President and
Chief Human Resources Officer 

 

Jason Grynbaum

Senior Vice President
and Chief Financial
and Strategy Officer

Leon Mink

Senior Vice President and
Chief Information Officer

Lupe Rivero

Senior Vice President and
Chief Business Development Officer

 

Miguel Venereo, MD

Senior Vice President and
Chief Medical Officer

Justin Marshall

Senior Vice President and
Chief Legal Officer

Nicole Griffin

Vice President and
Compliance Officer

Accreditation

Community Care Plan maintains accreditation and has earned Multicultural Health Care Distinction for its Medicaid Health Plan by the National Committee for Quality Assurance (NCQA). The National Committee for Quality Assurance (NCQA) has awarded South Florida Community Care Plan Network (dba Community Care Plan) an accreditation status of Accredited for service and clinical quality that meet NCQA’s rigorous requirements for consumer protection and quality improvement.

Community Care Plan is also accredited by the Accreditation Association for Ambulatory Healthcare as a Health Plan.

 
 
 

Newsroom

For media inquiries, please contact our Communications Department
at 954-622-3342 or ccp.communications@ccpcares.org. Thank you.

    CCP Featured in 'Follow the Brand': Rewiring Healthcare with Humanity and Innovation

    In this exclusive episode of ‘Follow the Brand’, our SVP and Chief Information Officer, Leon Mink, delves into revolutionizing healthcare by seamlessly blending cutting-edge technology with heartfelt compassion.
    Posted: 12/8/2023 6:43:16 AM

    Community Care Plan Contributes Over $250,000 to Community Organizations Throughout Florida Promoting Healthier Communities and Expanding Presence

    South-Florida-based Community Care Plan (CCP), the health plan with a heart, which is owned by Broward Health and Memorial Healthcare System, is pleased to announce its contribution of over $250,000 to more than 25 community organizations throughout Florida.
    Posted: 11/16/2023 8:09:40 AM

    Podcast: Solving data decay to improve awareness and access for Medicaid members.

    In this episode of Hospital Finance Podcast®, our Senior Vice President and COO, Ken Walters, discusses solving data decay to improve awareness and access for Medicaid members.
    Posted: 11/9/2023 8:59:48 AM

    Community Care Plan Earns 2023 Great Place To Work Certification™

    Community Care Plan is proud to be Certified™ by Great Place To Work® for the third year. The prestigious award is based entirely on what current employees say about their experience working at Community Care Plan
    Posted: 11/6/2023 7:23:16 AM

    CCP led collaborative awarded $850k in funding to support OB/GYN clinic in our HEART Community Resource Center!

    Later this year, CCP will be opening the brick-and-mortar of our Heart Community Resource Center in Lauderdale Lakes, Florida.
    Posted: 6/26/2023 8:02:49 AM

    2022 Value Report

    At the start of each year, Community Care Plan takes the time to review and reflect on our accomplishments for the previous year. 
    Posted: 4/7/2023 5:39:33 AM

See All

Who We Cover

We cover individuals and families who are eligible to participate in the following health care plans:

MEDICAID (MMA)

FLORIDA HEALTHY KIDS

COMMERCIAL, SELF-INSURED EMPLOYEE HEALTH PLANS

Community Care Plan (CCP) is a Provider Service Network (PSN) in Broward County. Community Care Plan is owned by South Florida’s most experienced names in health care: Broward Health (North Broward Hospital District) and Memorial Healthcare System (South Broward Hospital District).